Frequently Asked Questions

The following frequently asked questions only cover the MailChimp addon.

I can’t connect the email address to my MailChimp merge field

The email field is merged automatically. You don’t need to configure anything.

The opt-in prompt does not appear on my booking form

Some themes have overwritten the booking form used by Restaurant Reservations. Unfortunately, in doing so they have broken compatibility with my addons.

Known themes that are problematic include the Nuvo and Aqua themes. Though others have cropped up from time to time.

How do I contact support?

If you need further help, please reach out to me via the support form on my website.

Can I get a refund?

I offer a 30-day money-back guarantee. Request a refund if you can’t use your purchase.

And let me know why. I won’t make you answer a survey and I won’t beg you to stay. But I really want to know if I failed to meet your expectations.